Owner FAQs

Yes, Section 8 / Home Forward is considered a source of income which has been a protected class in the State of Oregon since 2014. Section 8 is a guaranteed source of income.

Yes, we currently have one licensee at Kerr Properties, Inc. The State of Oregon requires a minimum of one licensee per property management firm.

Yes, Kerr Properties, Inc. does have an after hours line for emergencies only and is mainly for residents after hours emergency maintenance calls.

Yes, Kerr Properties, Inc. can do an ACH payment (direct deposit) into a bank account of your choosing and we have a specific addendum to authorize the monetary transfers.

Yes, Kerr Properties, Inc. will provide a copy of the signed lease which will be uploaded to your secure client portal in our software, Rentvine

No, Kerr Properties, Inc. is strictly a property management firm. However, while we do not sell Real Estate we do have a great network for some of the top local Realtors that we can refer you to.

Kerr Properties, Inc. generally processes month end payments and statements by the 15th of each month. We will submit your funds through ACH (direct deposit) or mail a check to an address of your choosing depending on how you set up your account with Kerr Properties, Inc.

Rent is always due on the first of each month and tenants have the option to pay with personal funds (check or online), money order's, cashier's checks, bank checks and credit / debit cards. Checks, money orders, etc. can either be mailed to and / or dropped off at our physical address of 13255 SE 130th Ave. Ste 700 Happy Valley, OR. 97015.

Kerr Properties, Inc.’s leases range anywhere from 12 to 18 months. This all depends on the time of year the lease will end as we want all leases ending in the Spring / Summer season. This way if a tenant chooses to vacate we end up with a vacancy during the best time of year to try and re-rent the unit.

We charge a security deposit just slightly under the rent amount so it varies from vacancy to vacancy. For example, if the rent is $2,395.00 a month the standard security deposit would be $2,300.00 if the property is not within the City of Portland. If the property is within the City of Portland the security deposit would then be $2,390.00 and this is due to the terms of Portland’s F.A.I.R. ordinance.

Once a rep from Kerr Properties, Inc. has been able to visit your Real Estate investment and once a PMA (Property Management Agreement) is signed as well as all upfront funds and keys are submitted to Kerr Properties, Inc., management will begin immediately.

We specialize in the professional management of single family homes and small multiplexes in Multnomah County from Gresham to Troutdale and in Clackamas County as far South as Canby and as far Southeast as Estacada.

When we close our books each month you will receive a financial statement showing the income and expenses for that particular month. Approximately every six months you will receive a copy of an interior survey that a rep from Kerr Properties, Inc. conducts at your Real Estate investment. For tax purposes, at year end you will receive an electronic 1099, detailed Owner statement, Cash Flow, 12 Month Cash Flow, 12 Month Income and a General Income statement along with photo copies of all invoices paid throughout that year.

Kerr Properties, Inc. holds the tenants security deposit in a non-interest bearing Clients' Trust Account - Security Deposit at First Citizens Bank.

Kerr Properties, Inc. handles all general maintenance up to $400.00 and all HVAC, plumbing and electrical maintenance up to $600.00 without prior approval from the property owner. Our clients are only notified about maintenance that falls above these two pre-approved maintenance limits and at that time bids are sent to our homeowner clients.

For homeowners who wish to perform their own maintenance, if a homeowner client is a licensed, bonded and insured vendor then we would create a vendor account in Rentvine and send work orders directly to you as a vendor. If the property is vacant then Kerr Properties, Inc. does authorize homeowner clients to perform their own maintenance.

If you have preferred vendors you’ve enjoyed working with, Kerr Properties, Inc. is happy to add them to Rentvine as a vendor specific to your Real Estate investment(s). This is only feasible as long as the vendor is willing to work with a property management firm.

Yes, Kerr Properties, Inc. will sign on and manage single family homes and small multiplexes that are currently occupied.

Yes, Kerr Properties, Inc. handles eviction proceedings on the property owners behalf. Kerr Properties, Inc. hires a third party, Action Services, to handle the first appearances and we have attorneys on retainer if an attorney ends up being needed.

No, all screening is done by a third party, Background Investigations, Inc. and applicants are approved or denied based on Kerr Properties, Inc. screening criteria which can be found here: SCREENING CRITERIA as well as here: PORTLAND SCREENING CRITERIA.

No, you are not required to allow pets however around 80% of prospective tenants have at least one pet so by not allowing pets you are turning away a majority of the market. Kerr Properties, Inc.’s pet policy is a maximum of two pets; dog or cat has to be at least one year old, spayed or neutered and weigh no more than fifty pounds. For non-Portland properties we charge an additional $500.00 security deposit per pet and an additional $55.00 a month in pet rent per pet. For Portland properties we do not charge an additional security deposit for pets due to Portland’s F.A.I.R. ordinance terms but the pet rent is $70.00 per month per pet. If a tenant has an assistance, service or companion animal it does not have to fit Kerr Properties, Inc.’s criteria.

Yes, currently all of the properties that Kerr Properties, Inc. manages have a no smoking on premises policy. This policy includes cigars, vape pens, hookahs, marijuana, etc.